FAQ
For a quick answer to your question please go through our most commonly asked questions below and their appropriate answers. If you think your question is not answered below, then please email us at drinksworld9518@gmail.com or browse through our contact us page for other methods of contacting us.
Frequently Ask Questions
Yes, you can continue to shop online with us. We are currently offering a delivery service and Click & Collect.
No. We deliver in Auckland only, Monday to Friday, except for the major public holidays.
Yes! Please select the ‘Forgot Your Password’ link and enter your email address in order to receive a password reset link.
Yes, if your order has not yet been shipped then we can update the address for your delivery. Please contact us at drinksworld9518@gmail.com and we will update it in the system.
If your order has been shipped, then you will need to contact us directly with your order number to request a re-delivery.
To buy alcohol online you must be over the age of 18
To reduce supplier contact and stock deliveries, we’ve had to limit the number of products available on our website. We understand that it’s frustrating, and we’re hoping to add to the list as we navigate our way through this new process.
We’re working to bring back great products online and should have some new products for you to shop as soon as we can. Check back on our website for the latest product availability.
We can’t leave restricted goods such as alcohol unattended at an address. So please make sure that someone over the age of 18 will be available to take delivery – and they must have ID on them too.
Shipping is charged based on the location of the delivery address, and you’ll see any charges called out in checkout. Our current delivery charges are:
Central Auckland $5
Manukau, West Auckland, Eastern Auckland, North shore $10, delivery from $50, free delivery above $150.
We’re working as hard as we can to get these out fast, deliveries may take a minimum of 1 – 3working days.
Yes, Click & Collect is available. You may order online and collect your parcel instore, the store address is: Farm Cove Liquor Centre, 1/190 Fisher Parade, Farm Cove, Auckland 2012
We’re working hard to ensure orders will be ready as soon as possible. Orders will be available for collection between 12-6pm the following day after ordering. No additional products can be added at the time of pickup.
As per our current policy, you must provide valid photo ID and your order confirmation email when collecting your order.
Please let us know via drinksworld9518@gmail.com and we will follow up.